Effective Date: 6th November
At Shapeways.io, we are committed to providing high-quality training programmes. We understand that circumstances can change, and we want to ensure that our clients are informed about our refund policy. Please read the following terms carefully.
Under the Consumer Contracts Regulations 2013, you have the right to cancel your enrolment in our training programme within 14 days from the date of your purchase without providing a reason, provided that the training has not yet commenced.
To exercise your right to cancel, you must inform us of your decision by a clear statement (e.g., a letter sent by post, fax, or email). You may use the cancellation form provided below, but it is not obligatory.
Cancellation Form:
[Client Name]
[Client Address]
[Email Address]
[Date]
To: Shapeways.io
89 Bickersteth Rd
London, SW17 9SH
Email: info@shapeways.io
I hereby notify you that I cancel my enrolment in the training programme:
Programme Name: [Insert Programme Name]
Order Number: [Insert Order Number]
Signature (if sent by post): _____________________
Date: _____________________
Refunds will be processed within 14 days from the date we receive your cancellation request. Refunds will be issued using the same method of payment that was used for the initial transaction.
In the unlikely event that the Provider has to cancel or reschedule a training programme, clients will be offered:
For any questions regarding this refund policy or to request a cancellation, please contact us at: